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Request a quick call with our team to find out how the Innovation Explorer program can help your business take its next big leap into AI and automation.
November 2025
The AI Lab: E-commerce
The E-commerce AI Lab is a hands-on session built for e-commerce managers working in fast-moving, high-pressure environments.
We’ll focus on real-world examples—not just theory—to show how AI can help with product content, merchandising, and customer experience.
Following a crawl–walk–run structure, we’ll explore how to:
- Start with chat-based AI to speed up copy and decisions
- Use AI reasoning to improve accuracy and consistency
- Move toward agentic AI that can handle tasks for you
You’ll see interactive demos, tools you can try, and ways to keep guardrails in place for claims, privacy, and approvals.
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Thanks Leon and team.
As ever, you've nailed it with another insightful and charismatic presentation.
Really useful and actionable AI information.
PA
Head of Marketing - Regional Property Services Group
Built for transactional businesses facing stockouts, return spikes, seasonality, and margin pressure from constant discounting.
You’ll try structured prompts, watch AI prioritise actions using real context, and see agentic workflows that plug into your existing stack.
Expect live demos, governance checklists, and practical templates to help you improve speed and accuracy across content, merchandising, and service – while protecting margin, compliance, and customer trust.
Two hours. No fluff. No hypotheticals.
This isn’t another event that could’ve been an email. We tackle real e-commerce challenges—like content gaps, decision friction, and messy attribution—through 12 hands-on AI use cases focused on content, merchandising, and service.
You’ll see live demos, including our Tikal content generator and real chat assistants in action, all following the crawl–walk–run format: chat, reasoning, agentic tools.
Come to spot ideas you can start using—next week, not next quarter.
Do I need to understand technology or AI to attend?
Whilst this is a foundational session, designed to inform and educate about the power and capabilities of AI in e-commerce, some beginner knowledge is recommended.
How long does the session last?
The session runs for 2 hours. You’re very welcome to stick around and chat with our team afterwards.
Can I bring a guest?
This event is most suited to management and leadership roles. We ask that everyone who is attending register on Eventbrite, and we limit attendance to two people per company.
Is there car parking?
Yes, there is free parking. See directions to the Door4 office with the what3words location.
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It was really helpful to crystalise my understanding of AI. The talk was well pitched - not too complex nor overly simplistic.
The delivery of the presentation was excellent, highly engaging. I really did enjoy it and it was very thought provoking, which is what I was hoping for.
MB
Head of E-commerce - Automotive Group