The customer (experience) is always right!

Conrad is a digital whiz focusing on research, user experience and experimentation. He’s held roles in the UK, Australia and New Zealand and is currently leading conversion rate optimisation at Door4. Committed to continuous improvement and optimal processes, Conrad is currently redesigning his fridge layout and has just bought a game changing item, a V-shaped pillow. Conrad likes seeing things, strumming guitars and sipping craft beverages.

David has spent over 15 years helping major eCommerce brands translate customer needs into effective digital experiences. A champion for building better UX and experimentation practices, when not burying his head in analytics or sketching an award-winning website or two, he might be found camping and swimming out near his home in the Yorkshire Dales.

Since leaving London in 2003 after working on first websites and campaigns for brands such as EasyJet, TESCO, Virgin Music, Worldpay, Hilton and the V&A, Simon founded one of the leading digital agencies in the North West. Simon exited the business last year to concentrate on his other ventures, including the Interactive division of Motionlab that has over 17 Million game downloads, as head of the brand and digital at the 3rd largest ISP in Africa, a global safety app for women and a manufacturing brand in Lancashire. He also enjoys public speaking and helping entrepreneurs find the best pathway they can to succeed.