Service Agreement

Appropriate resources & communication

We collaborate with you to achieve results. We support this process with solid resources, effective communications, tested processes and a proactive attitude.

• Dedicated Account Manager & Project Manager – twice the resource, which brings the most appropriate skills on board your project and keeps everything focused on your objectives
• Regular communications and meetings – we’ll agree on the best channels from the whole array, from Slack to email to Skyping to face-to-face, and frequency of updates
• Clear agreements – we’ll agree to a Measurement Plan and Statement of Works. First, you’ll know what to expect from us and fully understand the outcomes we’ll deliver. Second, you’ll know what we expect from you: collaboration, input and commitment

It’s also our role to challenge you to see, think and do things differently. What we do is truly transformative – your business will never be the same.

Learn more about Door4’s standard terms and conditions of business.